Editing the interview plan
Topics, must-cover, and what the interviewer is free to skip.
Updated September 2026 · 3 min read
The plan is one ordered list. Each row is a topic, a stimulus, or a structured question. You can edit the wording, reorder rows, add rows, and delete them until you launch.
Must-cover
Pin a topic as must-cover when the study fails without it. Those are always asked. Everything else is explored only if the conversation goes there. If you pin nothing, every item is treated as required.
Short interviews allow up to 4 must-cover items, Standard up to 6, and Deep up to 10. Pinned topics, stimuli and questions all count. If you pin nothing, every item counts toward that limit.
The interviewer is not reading a script. It follows what the person said, probes when an answer is thin, and wraps up on its own once it has covered what it needs.
After launch
A live study keeps the plan it launched with. Close it if you need to stop collecting, and start a new interview if the plan itself should change.